To ensure the best service, professional guides, and guaranteed tour departures, cancellations and amendments may involve certain fees. This policy applies to all group and private tours booked through OdysseyLanka on a per-person, per-tour basis.
Tours with OdysseyLanka
Full refunds are available for cancellations made more than 12 days before the tour start date.
For cancellations made between 7 and 12 days before the tour, 50% of the payment is refundable or the tour can be rescheduled.
Cancellations made within 7 days of the tour start date are non-refundable.
Late Arrivals and No-Shows
Participants who arrive late or fail to show up for the tour will not be refunded. This applies to any participant who misses the tour’s departure.
Changes to the Cancellation Policy
OdysseyLanka reserves the right to modify this policy at its discretion. Any updates will apply to tours booked after the date of change.
For further questions regarding our cancellation policy, please contact us: