Introduction
Welcome to OdysseyLanka. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or communicate with us. By accessing or using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information to provide and improve our services:
Personal Identification Information: Name, email address, phone number, billing details, and any other details you provide during booking or inquiries.
Booking Information: Tour preferences, travel dates, and related details necessary to confirm your reservations.
Log Data & Cookies: Information automatically collected by your browser such as your IP address, browser type, device type, pages visited, date and time of access, and time spent on pages. Cookies may also be used to enhance your browsing experience.
How We Use Your Information
The information we collect is used for purposes including:
To process bookings and deliver the services you request.
To improve and personalize your experience on our website.
To communicate updates, confirmations, or changes to your reservations.
To respond to inquiries and provide customer support.
To send promotional content or special offers (only if you have opted in).
Information Sharing & Disclosure
We respect your privacy and only share personal information when necessary:
Legal Requirements: To comply with legal obligations or valid government requests.
Protection of Rights: To protect the rights, property, or safety of OdysseyLanka, our customers, or the public.
Service Providers: With trusted third-party partners who assist in delivering our services (e.g., hotels, transport providers), but only to the extent required.
We do not sell or rent your personal information to third parties.
Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive login details.
Cookies
Our website uses cookies to improve functionality, analyze site usage, and enhance your experience. You may disable cookies in your browser settings, but some parts of the website may not function properly as a result.
Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal or contractual obligations).
Opt out of receiving promotional communications at any time.
Changes to This Privacy Policy
OdysseyLanka may update this Privacy Policy from time to time. Any updates will be posted on this page, and significant changes will be clearly notified. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: